005 Memory – Kelly Chen


In Shangri-la, we smile to our guests from the bottom of our heart. On Sept. 2nd, Training Department of HBKC organized a themed activity to our Front Office colleagues to emphasize the importance of SMILE πŸ™‚ .


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2016 marks a monumental milestone for the Shangri-La group as we open the 100th hotel by the end of the year.So this milestone goes out to all our colleagues (past or present); we invite you to be a part of this celebration by sharing with us your 100 fondest memories with Shangri-La!

Find out more | Read Our Memories

004 memory – Manny Perez

I started my career at Edsa Shangri-La, Manila on April 24, 1991 as part of the Pre-Opening Team. I’m now celebrating my Silver Anniversary in this hotel, the first Shangri-La Hotel in the Philippines. I’m very thankful to the people who helped me in my journey – Sir Vic Alcuaz, Ma’am Grace Vallarta, Ma’am Weng Raroque, Ma’am Peggy Angeles and Ma’am Tess Tirona. And I’d like to also say a big thank you to Ma’am Wilma Estaura. Thank You Edsa Shangri-La, Manila.

003 memory – Udaya Thapa


Year 2015 was very memorable year for me and my classmates who had just completed 3 years of study in the University. After completing the hospitality management course, 14 classmates and I got an opportunity to join Shangri-La’s Sanya Resort & Spa, Hainan as an internship trainee. As it was our first time to travel abroad, going to be far from our family, friends and relatives, every body was quite upset and nervous. Once we reached Shangri-La’s Sanya Resort & Spa, Hainan, all of us were very surprised to be welcomed and treated as family members. The friendly and helpful behaviour of all Shangri-La colleagues made our days easier. We had never assumed that our one year would pass so quickly.

Finally, we completed our internship at the end of 2015 – the moment that we were very upset to leave that heart-warming family. Before going back to my country, I decided to continue being in the Shangri-La family so I applied for a vacant position. Luckily, I was selected and now I am working as a service associate in one of the Shangri-La properties.

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002 memory – Eileen Espina from Edsa Shangri-La Manila

Y2K bug, also known as the Millennium bug, caused quite a stir at the start of 1999. It finally came to 1 January 2000, the start of the new millennium. We all looked forward to spending the momentous event with our loved ones. But the hotel feared that some accidents might happen, so the entire HR workforce was called for an overnight duty. We were tasked to manage specific areas in the hotel as back-up support in case of any eventuality at the turn of the millennium. At last, nothing unfortunate happened but I got to spend my first New Year’s away from my family.

I must admit, I turned a bit sentimental as I watched the majestic fireworks together with the Duty Manager & a few Security Officers in the open parking space (where One Shang now stands) at the Garden Wing entrance. Since everything went well, party time ensued at the entire lobby area where guests and colleagues were served unlimited drinks. At the time, half of my heart wanted to race home and catch up with my family, but then we were all asked to stay until everything (and everyone) has settled. It was one true experience of being β€œhome away from home”, spending a joyous occasion with a β€œfamily away from your family” that I will never forget.


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