“We make a living by what we get; we make a life by what we give.” This quote from Winston Churchill beautifully reflects the values of Shangri-La and our colleagues. One of our colleagues in Istanbul directly demonstrated this through an act of selfless-giving, and we would like to recount the story to celebrate him and his attitude.
One day in August at Shangri-La Bosphorus, Istanbul, a first time guest arrived with his own car. Upon being warmly welcomed by our Doorman Berk, the guest relayed with distress how his car had developed a flat tire and how he was in a hurry to catch a business meeting.
Demonstrating true care, teamwork, efficiency and Shangri-La hospitality, Berk assured the guest that with the help of our Valet Murat, he would be able to fix the tire within 30 minutes and eradicate the problem. To the guests delight, they were successful! He was delighted and amazed by the efficient action, and noted that he was very much impressed with the Shangri-La touch.
Well done to our colleagues for showcasing selflessness and providing the utmost care and support to our guests!